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FREQUENTLY ASKED QUESTIONS
Quick answers about shopping with Infinity Mist, delivery, stores, products and support.
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HOW CAN WE HELP?
Open a question below. If you still need help, contact us and the team will point you in the right direction.
Do I need to be 18 or over?
Yes. Infinity Mist products are for adults aged 18 and over. Age verification may be required.
How do I find my nearest Infinity Mist store?
Use our Our Stores page and enter your postcode to find the closest Infinity Mist location and get directions.
Do you offer same-day dispatch?
Orders placed before 3pm are eligible for same-day dispatch where available. Processing times can vary during busy periods, weekends and bank holidays.
Do you offer free UK delivery?
Free UK delivery is available on qualifying orders. The current threshold and any delivery exclusions are shown at checkout.
Where can I see your latest deals?
Visit our Weekly Deal page and follow @InfinityMistStores on Facebook for current promotions and early updates.
Who do I contact for help?
For general information email Info@InfinityMist.co.uk, for sales enquiries email Sales@InfinityMist.co.uk, and for technical issues email Support@InfinityMist.co.uk.
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ASK INFINITY MIST
Message us online, email the team or visit your nearest store.